World’s longest-serving KFC worker known as ‘Miss KFC’ dies aged 74 after battling cancer

Published on July 18, 2025 at 08:23 PM

THE world’s longest-serving KFC worker, racking up 47 years, has died aged 74.

Tributes were paid to Pauline Richards, known as “Miss KFC”;, after she succumbed to cancer.

She started at the branch in Taunton, , in 1978, and estimated serving six million chicken drumsticks over the next five decades.

Pauline started as a cleaner, going on to work on the tills and became a manager.

She saw both her daughter and grandson getting there.

Kathryn York, chief people officer at KFC, had called her a “an important role model in her local community.”;

This year, Pauline said: “I have no plans to retire, it all depends what my body says.”;

She added: “A lot of people on a night out come in looking for me.

“I go to a pub down the road and I see them down there.

“I haven’t bought a drink in the last two years.

After her death, Taunton Town Council said: “Our thoughts are with her family and all those who knew and loved her.”;

KFC employee handing customer an order.
Tributes were paid to Pauline Richards, known as ‘Miss KFC’

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