Nigerians are watching, you must deliver results – Walson-Jack tells state Heads of Service

Head of the Civil Service of the Federation, Didi Esther Walson-Jack, has reminded her colleagues across states of the country that Nigerians are watching and should see evidence of progress in improved service delivery, agile processes digitalisation and a motivated workforce.

Walson-Jack spoke at the Day 1 of the Study Tour for Heads of Service in Abuja on Monday.

The HoS noted that a lot would be achieved when a disciplined, digitally driven, citizen-focused civil service is placed at the heart of national development.

The state heads of service toured key ministries and institutions in Abuja.

She said the purpose of the exercise was to deepen their understanding of best practices in strategic planning, service delivery and human capital management.

The HoS added that it was also to explore how digital tools and data-driven systems can reshape the operations for greater impact and to strengthen the bond between the federal and state civil services.

“We are in the final stretch of the Federal Civil Service Strategy and Implementation Plan 2021–2025 (FCSSIP 25),”; she said.

“Our chosen theme for this phase, ‘Final Sprint: Delivering Results’, is both a call to action and a commitment to outcomes.

“A sprint demands not just speed, but precision, stamina, and resolve. I urge each of you to fully align your state-level priorities, ensuring the 6.

“This is also the ‘Year of Accomplishment’, a year not for promises, but for
results. The Nigerian people are watching. Let them see evidence of our progress: in improved service delivery, agile processes, digitalisation, and a motivated workforce.”;

The HoS encouraged her colleagues from the states to fully immerse themselves in the sessions and site visits during this tour; ask bold questions, offer ideas, and challenge old assumptions; capture actionable insights and return with implementable plans tailored to their states’ agenda.

She also urged them to lead their teams with clarity and courage.