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HUNDREDS of Manchester United supporters were left frustrated ahead of the match against West Ham due to significant delays entering Old Trafford.
Concerns are now being raised regarding the management of the turnstiles at the stadium.
Hundreds of Man Utd fans were left stranded outside Old Trafford tonightCredit: X @samuelluckhurst
Many missed the kickoff against West Ham due to turnstile issuesCredit: X @samuelluckhurst
of the Premier League match on Thursday night.
It has been reported that the delays were partly due to the length of searches conducted by stewards.
Additionally, there was a transition to NFC (Near Field Communication) technology for stadium entry.
The club announced that fans should ensure they have downloaded their tickets.
SunSport also learned that excessive searches at the gates contributed to the delays.
Despite this being an ongoing issue at every home match, one fan remarked: “This is the worst I’ve ever seen it.”
Fans also expressed frustration over problems at the turnstiles before the season’s opening fixture against
There were further issues following last Monday’s defeat to 10-man Everton.
The club introduced a new ticketing system for all supporters for the 2025/26 season, meaning fans now access Old Trafford using NFC technology.
All tickets are digital and must be downloaded to a smartphone's wallet.
The tickets are scanned for entry at the turnstiles.
However, mass confusion arose before the Arsenal game when hundreds of supporters were unable to enter.
They were directed to the ticketing office by unprepared stewards.
Frequently Asked Questions
What caused the delays at Old Trafford?
The delays were primarily due to lengthy searches conducted by stewards and the implementation of a new NFC technology for entry.
How are fans expected to enter the stadium now?
Fans are required to use digital tickets downloaded to their smartphones, which are then scanned at the turnstiles for entry.
What feedback have fans given regarding the new system?
Many fans have expressed frustration over the delays and confusion at the turnstiles, with some stating it was the worst experience they have encountered.
Eze Chidiebere Paul
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