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I had to send a picture of my boiler to British Gas but accidentally shared a VERY different snap – I’m so embarrassed

Published on June 03, 2025 at 06:27 AM

SHE was meant to send a picture of her boiler to British Gas, so they could work out her bill.

But Nicole accidentally sent the company a VERY different image, and was left in hysterics when she realised her

Woman covering her mouth in shock.
Nicole couldn’t believe it when she realised she’d accidentally sent a picture meant for her sister to British Gas
Close-up of a woman laughing.
She struggled to contain her laughter as she recalled the hilarious situation
A woman's surprised face next to a mug with a surprised face printed on it.
This is the snap in question – with British Gas admitting in the comments that it “made our day”;

She took to TikTok to share a hilarious video as she explained the situation, while struggling to speak through her laughter.

“I’ve just sent a picture that I meant to send to my sister,”; she said.

“I found it really funny and I sent it to my sister.

“And you know when you do the ‘press and share’ thing?

“It goes to the most recent people who have you and I sent it to British Gas!”;

“I don’t know what to do now,”; she sighed, before showing the picture in question.

The snap showed her pulling a hilarious face while mimicking the face she was pulling on the front of a mug she was holding.

“Wait till the end... The picture is literally the best thing you will ever see,”; Nicole wrote in the video caption.

Hilariously, British Gas was among the people commenting on Nicole’s video, as they admitted it “made our day”;.

Nicole and best friend Annie, who run the TikTok account together, said in another video that they’d been left “shooketh”; by British Gas’ response.

Others couldn’t wait to comment on Nicole’s hilarious mishap, with one writing in the comments of the original video: “I was NOT prepared for that!”;

“Oh dear god. They won’t forget that in a hurry!”; another laughed.

“That’s hilarious. I can’t stop laughing!”; someone else said.

“As someone who works in customer service, these pictures make our day much better,”; another promised.

“You have no idea. Had a weekly thing of recipes once and it was the best.”;

While there were some people who used the comments section to reveal their own hilarious mishaps when trying to send something and sending something else.

“I had to send some docs to my bank once and i accidentally attached a photo of me working from home in my dressing gown with a headset on and a double chin 8 months pregnant,”; one giggled.

“They did open my account but never mentioned it, thank god!”;

“I recently had to renew my DBS for work and I sent the documents electronically as well as two pics of my sons wedding, a pic of my mother in law, and a Snapchat pic of me in plats looking surprised wearing cartoon bright pink glasses,,”; another admitted.

“I hope they’ll enjoyed my offerings!”;

“I once sent a picture of a fox driving a bus to someone on Facebook who posted about their mum dying,”; a third sighed.

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