Comprehensive Travel Tips for UK Travelers After ATC Outage Grounds 1,750 Flights
A TECH outage caused flight chaos yesterday leaving tens of thousands of passengers stranded across the world. And problems are continuing into today with over...
A TECH outage caused flight chaos yesterday leaving tens of thousands of passengers stranded across the world.
And problems are continuing into today with over 1,750 flights cancelled since yesterday according to Cirium – so what should you do if you’re travelling today? Here’s advice from each airline…
Airports across the UK experienced huge issues with flights after a tech outage Credit: Getty
Here’s what each airline had advised for Brits travelling today Credit: Getty
Aer Lingus
“We continue to manage the impact of the technical issue that affected UK air traffic control (NATS) systems on 8 September 2026, which caused disruption to a number of Aer Lingus flights across the UK and Europe.
“While the technical issue is now resolved, some Aer Lingus flights to and from UK airports, as well as a number of European services, continue to be affected.”
“Our teams are doing everything possible to minimise disruption and are contacting affected customers directly with the latest information on their travel options.
“We sincerely thank our customers for their patience and understanding as we recover from this issue, which was outside of Aer Lingus’ control.”
American Airlines
has said customer may change their flight and the fee will be waved if certain criteria is met including being able to travel today.
Head to its website for all the information and how to change flights here.
British Airways
British Airways has cancelled 198 flights today.
“Our teams have worked throughout the night to build a new flight schedule for today (Wednesday 9 September) so we’re able to operate as many flights as we can, following the significant disruption we experienced yesterday as a result of the NATS outage.
“With so many planes and crew out of place, we were left with no choice but to cancel more than 190 flights of today’s original planned schedule.
“While this incident has been completely outside of our control, we do not underestimate the impact it’s had on the tens of thousands of our customers who faced disruption yesterday and today, and we’re very sorry.
“We’re doing everything we can to get them to where they need to be and ask them to remain patient while we work to find solutions for everyone.
“Our phone lines are extremely busy, as are our chat lines, and we ask customers whose flights are cancelled do not come to the airport.
“We want to express our thanks to our colleagues, many of whom worked over their shifts or volunteered to come to work to support our customers.”
“Customers due to travel today who no longer wish to travel can move their flight for free up until Friday, 11 September. They can do this on ba.com , via Manage my Booking.”
Emirates has ‘advised to regularly check their flight status’ before heading to the airport Credit: Alamy Stock Photo
easyJet
“If you’re due to travel with us soon, please check Flight Tracker on our website or app for the latest information and updates and travel to the airport for your flight as planned.
“We are doing all we can to minimise the impact of this disruption for our customers. If your flight is cancelled, we’ll contact you directly via email with information about next steps and your options, including a free transfer or refund and meals and hotel accommodation for those who require them.
“If you are already at the airport, please continue to follow the latest information provided by our Ground Crew.
“If you’re a holidays customer, the dedicated On Holiday Support team will contact you directly via email, so please keep an eye on your inbox.
“For the latest information about your flight, please check Flight Tracker
If you need further help, you can also chat to our Customer Services team .”
Emirates
“Due to a technical issue affecting NATS, the UK’s air traffic control service provider, flights departing from and arriving at airports across the UK are experiencing disruptions.
“Customers are advised to regularly check their flight status, review the latest operational updates on emirates.com, and monitor their email for notifications regarding any flight delays, changes, or cancellations before travelling to the airport.
“Customers are also requested to ensure their contact details are up to date by visiting Manage Your Booking to receive the latest updates.
Jet2
“We wanted to let you know that we are aware of a system failure affecting the National Air Traffic Services (NATS), which provides air traffic control services in the ‘s airspace
“Rest assured we’ll try to keep any disruption to a minimum. Check-in closes 40 minutes before a flight’s original departure time, so please arrive at the airport at least two hours before departure.
“Our dedicated operations teams are working hard behind the scenes at our UK-based HQ to make sure there’s minimal disruption.
“For up-to-date information, please check this web page and, at the airport, keep your eye on the departure screens and listen out for any announcements. We’ll have you on your way as soon as we can.”
Jet2 is still advising passengers to get to the airport two hours before their flight Credit: Alamy Stock Photo
Some customers are being contacted directly by the airline Credit: Alamy
Loganair
Loganair has listed its cancelled flights on its website and urged travellers affected not to travel to the airport.
It added: “We have added 1 free change to customers’ bookings, you can use this on Manage My Booking through our website.
“For refunds please email refunds@loganair.co.uk or contact your travel agent.”
Ryanair
doesn’t have blanket advice – instead it has asked its customers to sign in to see details on their flight.
“Please enter flight details below to check the latest status of your flight. If your flight has been affected by any disruption, you will receive an email and SMS notification from Ryanair.”
TUI
“The National Air Traffic Control systems issue affecting UK airspace on 8 September has now been resolved. However, some flights and holiday arrangements continue to be impacted as airlines and airports recover from the disruption.
“As a result, some customers may experience delays, changes to flight timings or, in a small number of cases, flight cancellations.
“If your holiday or flight has been affected, we would have contacted you directly using the details on your booking and provided information about the options available to you.
“If you are currently overseas and your return TUI flight has been affected, please be assured that returning customers home is our priority.
“We are working through alternative travel arrangements for all impacted customers and will contact customers directly with details of their new flights once these arrangements have been confirmed.”
Wizz Air
has asked customers to sign-in to “see if you are affected by any of these disruptions in any way.
“If you are, we’ll also inform you on the e-mail address and phone number you provided during booking.”
Virgin Atlantic
“While the technical issue affecting the NATS air traffic control system has now been resolved, recovery across the wider aviation industry is ongoing. We apologise to all affected customers and thank them for their patience.
“We expect to operate our planned flying programme on Wednesday 9 September, and ask that customers come to the airport on time for their departure.
“If you are due to travel today, you can continue to check your flight status at https://www.virginatlantic.com/flight-status/search before travelling.”
For more information, here’s what to know when it comes to if your flight is delayed or cancelled.