A WOMAN was left baffled after making her first Too Good To Go order – only to find her pizza chucked in a plastic bag when she went to collect it.
Victoria Scholes paid £3.70 to nab a bargain pizza from a local eatery, but the grub didn’t look too appetising.
Rather tan using a carboard pizza box, as one might expect, the restaurant put loose slices in a plastic carrier bag for her instead.
After collection her meal, Victoria, 32, took to to show off her pizza – and the video soon went viral.
“I didn’t realise until I got to the car that the bag had no other packaging and the pizza slices were just tossed inside,”; she told What’s The Jam.
“I was shocked but because it was my first time using the app, I didn’t know if this was standard protocol – which is why I posted the TikTok asking other people about their experiences.”;
Sharing the video on TikTok, Victoria can be heard giggling in shock as she shows the pile of pizza slices in the bag.
One person commented: “I’d be scared they’re giving me peoples leftovers.”;
“That’s a left over pizza from dine in 1000%,”; another user guessed.
Someone else wrote: “Man my standards are so low I would’ve eaten it without a second thought.”;
“How my purse looks after the bar,”; joked another viewer.
Another person added: “This is unacceptable. Wtf.”; [sic]
Victoria, from Peterborough, Ontario, , contacted Too Good To Go and was issued a refund and an apology.
She claims they told her it was a “lapse in service”; and called it “absolutely unacceptable and not hygienic at all”; to serve pizza in a plastic bag.
Victoria added: “It’s not a lot of money but I wanted a refund for the principle.”;
Despite the experience, she says it hasn’t put her off of the app – though she won’t be ordering from that particular pizza place again.
How does Too Good To Go work?
To use Too Good To Go, download its app on yourand create an account.
You can then select your area by entering your location and drop the pin on where you’ll be picking up your surplusbags.
On the app, you can select the distance you’d be willing to travel, based on whether you’ll be walking, usingor.
The app will then show you the Too Good To Go locations available in your area.
These are grouped in categories including, groceries and baked goods.
There are also options to collect food straight away, or later for.
You can then scroll through the app to see what’s available and click “see all”; to check all the options within a category.
Too Good To Go will then tell you how much you canwith each surprise bag.
Prices usually range between £2 and £6, withsaving at least 30% on every order.
When clicking on a listing, you will get information on the exact location of the, restaurant or supermarket, as well as collection times available, and the price of the bag.
The listing also shows the average rating other users have given that particular.
Once you’ve decided what you want to pick up, simply click the “reserve”; button to ensure it is assigned to you.
You’ll be asked to add your bank details to confirm the reservation and you’ll then receive an email including an invoice and a time window for your.
Then go to the shop at the assigned time, show your collection on the app to a staff member and enjoy your discounted surplus food.
