SKY viewers affected by a major TV outage last week are being offered a freebie to make up for the disruption.
Customers with Sky Q boxes across the country were unable to watch telly on the evening of May 15 for several hours, following a technical issue.
Many frustrated users even struggled to regain service after .
The broadcasting giant faced from some annoyed viewers.
A week later, the firm is offering customers a free offer by way of apology.
Customers can redeem a movie from the Sky Store as a “small gift for your understanding”;; the email reads.
“We’re extremely sorry if you experienced disruption to your Sky Q services recently,”;; it says.
“On the evening of 15 May, a technical issue caused some Sky Q boxes to enter standby mode.
“Our teams acted quickly to resolve the issue and restore services.”;;
Users welcomed the gesture on .
“I’m delighted with the free movie!”;; one wrote.
“I let my children pick what they wanted out and they picked the new venom film.
“They were over the moon! I thought it was a nice gesture from sky.”;;
Another said: “I got venom as its 20 quid normally.”;;
Discovery+ freebie
Separately, Sky has made customers aware of another freebie available to football fans.
Viewers can watch all three live on Discovery+ Basic at no extra cost.
We’ve already seen the sensational all-Prem Europa League Final with .
And looking ahead, you’ll be able to watch the Uefa Conference League final with Chelsea battling it out against Real Betis on May 28.
That’s followed by Inter MilanandPSG for the Uefa Champions League trophy on May 31.
