Table of Contents
- NCC Acknowledgment
- Collaboration with Stakeholders
- Diesel Supply Challenges
- Commitment to Service
- Proactive Steps
- Public Updates
- Appreciation to Subscribers
The Nigerian Communications Commission (NCC) has recognized the Quality of Service (QoS) issues currently being faced in Abuja, which have impacted the telecommunications experience for subscribers.
In response, the Commission stated that it is working alongside key stakeholders and licensees to tackle these challenges, noting that they are primarily due to disruptions in diesel supply affecting IHS Nigeria Limited, the colocation provider responsible for powering Airtel and MTN base stations in the impacted regions.
According to the NCC, these challenges stem from the actions of the National Oil and Gas Suppliers Association (NOGASA), which have disrupted diesel deliveries to various sites, resulting in telecommunications service interruptions in Abuja.
The NCC emphasized its commitment to ensuring uninterrupted communication services for all Nigerians and acknowledges the critical role of a reliable power supply in delivering optimal telecommunications services.
The Commission mentioned that it is actively engaging with relevant stakeholders to address the diesel supply issues and investigate sustainable solutions. It urged all parties to collaborate in swiftly resolving these challenges by eliminating the diesel supply bottlenecks affecting essential telecommunications infrastructure due to NOGASA’s actions.
In light of these challenges, the NCC stated: “We reaffirm our dedication to creating a favorable environment for the growth and sustainability of telecommunications services in Nigeria. We are taking proactive measures to facilitate discussions between the affected service providers and other stakeholders to quickly address the diesel supply issues that have adversely impacted service quality.”
The Commission also assured that it remains committed to effectively managing the situation and will keep the public informed about progress in restoring full telecommunications services in Abuja.
“We appreciate telecommunications subscribers for their understanding and patience during this time and reaffirm our dedication to providing high-quality telecommunications services nationwide.”
Frequently Asked Questions
What is the Nigerian Communications Commission doing about the QoS challenges in Abuja?
The NCC is collaborating with key stakeholders and licensees to address the Quality of Service challenges caused by diesel supply disruptions affecting telecommunications infrastructure.
What caused the disruptions in diesel supply?
The disruptions were primarily caused by the actions of the National Oil and Gas Suppliers Association (NOGASA), which affected diesel deliveries to telecommunications sites in Abuja.
How is the NCC ensuring reliable telecommunications services?
The NCC is actively engaging with stakeholders to resolve diesel supply issues and is committed to facilitating dialogues between service providers to restore service quality.
Eze Chidiebere Paul
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