Warning to 40million Brits as major mobile brand to DELETE accounts in just weeks – here’s what you need to do

Published on June 17, 2025 at 05:13 PM

A MAJOR mobile brand has issued a warning to millions of Brits with accounts set to be deleted in just weeks if you don’t act now.

The giant is warning users to act now before their accounts are deleted.

A hand holding a Samsung Galaxy S22 Ultra 5G smartphone.
Following Google’s lead the tech firm announced accounts left inactive would be deleted
Samsung logo on a smartphone screen.
Samsung sent warning messages to millions of users

Samsung has sent emails to users warning of an imminent change that will see “inactive accounts”; deleted.

The accounts at risk of being deleted are used to access native apps on .

Following the lead of Google, who warned accounts that were inactive for two years would be deleted, Samsung issued a similar warning.

The firm told users that their data could be at risk of being lost in the wake of the changes.

While announced the change in 2023 Samsung issued their warnings this year.

Samsung said accounts that had for a period of 24 months would face deletion to protect users data.

The policy change will see access to inactive accounts restricted and all data linked to the account deleted.

Once gone the account data will not be recoverable so Brits have been urged to act now.

Users who received the message have been warned to log into their accounts as soon as possible if they want to .

The warning message issued to users reads: “Samsung is implementing an inactive Samsung account policy to protect the data of users who have not used their account for an extended period of time.

“Once this policy is implemented accounts that have not been logged in to or used for twenty-four months will be considered inactive and will be subject to deletion.”;

Data linked to it should be safe from deletion after users have logged in to their accounts.

Previous warnings from the Korean tech firm said accounts would be deleted on July 31.

If users have logged into their account at least once in the last 24 months then it should be safe from the deletion.

Receiving the warning message likely indicates that your account has been inactive for nearly 24 months and should be if you want it saved.

Theand all of Samsung’s apps, like Health and Galaxy Wearables, require a Galaxy account to log in.

Save your Samsung account

Simply log into your Samsung account before 31 July.

This will mark the account as active to , and spare it from deletion.

Galaxy users who haven’t logged in for a while should receive an email from Samsung notifying them of the change.

Though, as9to5Googlenotes, that may prove ineffective if the email associated with the account is also inactive.

Facebook, WhatsApp, and Messenger apps on a Samsung Galaxy smartphone.
Once deleted account data is not recoverable

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