A HEARTBROKEN daughter has told how Uber Eats continued delivering booze to her alcoholic dad until it killed him – even though she begged them to stop.
Connie Perkins, 30, from Rainham, , says drivers for the food delivery company handed her father Glenn Perkins cans of cider and other drinks every day until he died due to in January.
Dad Glen died from liver failure in January Credit: Cover Images
His addiction spiralled when he began to order cider straight to his home Credit: SWNS
The ex-firefighter, 55, would often answer the door in an “unkempt drunken state” – while unbothered drivers ignored how intoxicated he was, Connie says.
In an email Connie sent to in November 2022, she wrote: “I am wanting to get my dad’s address blacklisted from Uber Eats.
“My dad is an alcoholic using your app to continuously order to his address and this is having a serious effect on his mental and driving him to hospital.
“I feel I have no option but to intervene before something very serious happens.”
In response to her pleas, the company sent her a message saying: “According to our privacy policy, we need to speak directly to the account holder to protect the account privacy.”
Glenn passed away after his liver problems led to a bout of pneumonia.
Harrowing footage reveals the – with an entire room littered with hundreds of empty cans and bottles.
Connie told The Sun: “The drivers don’t really know, they don’t really care to know, they’re just doing their job.
“But if it wasn’t for Eats, I do think he would still be here because it made it so easy for him to get the drink – constantly ordering throughout the day.
“Towards the end, he got so bad I knew there was no way out for him anymore.
“He’d leave the hospital as soon as he got paid, go to his flat and order from Co-op and Morrisons Daily again.
“There 100% needs to be stricter rules on these with alcohol.”
Glenn lived alone and had been in and out of hospital for years getting treatment for .
He told Connie that his drinking was linked to he suffered due to his time as a firefighter.
The ex-firefighter would often answer the door drunk Credit: SWNS
Glenn told Connie his drinking was linked to PTSD caused by his time as a firefighter Credit: Cover Images
His addiction spiralled when he swapped his trips down the pub for convenient home deliveries via Uber Eats.
Connie, who runs a cleaning with her twin sister, said her dad would order packs of cider starting from around 6am, continuing throughout the day.
Desperate to get his life back on track, Glenn had even traded his smartphone for a phone at one point to stop accessing the Uber Eats app but reverted back to his old ways.
The on selling booze states: “It is illegal to knowingly sell alcohol, or attempt to sell alcohol, to a person who is drunk.
“It is also illegal to allow alcohol to be sold to someone who is drunk.”
UberEats UK’s guidance for drivers instructs: “If you don’t trust what you see, we trust you!
“If you think someone has shown you a fake ID, is already noticeably intoxicated, or is planning on serving alcohol to those under the legal age; it is your legal responsibility to refuse the delivery.”
The drinking habit gave Glen serious liver problems Credit: Cover Images
His grieving daughter told how he even traded his smart phone for Nokia to cut off access to the Uber app Credit: SWNS
An Uber Eats spokeswoman said: “We are very sorry to hear about this family’s loss.
“The safety and wellbeing of our community is our priority and we have made significant updates to our support measures on this issue in recent years.
“This includes placing restrictions on platform access for customers where necessary and an ongoing partnership with Drinkaware to implement further alcohol safety measures, including clear signposting to support resources.
“To help ensure responsible consumption, every alcohol delivery requires the courier to confirm the recipient’s date of birth as per their physical ID and conduct a sobriety check before an order can be completed.”
Eze Chidiebere Paul
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