‘Final warning’ to over 40m Brits as BBC iPlayer to stop working TOMORROW – check if you’re eligible for a free upgrade

Published on July 22, 2025 at 09:25 AM

VIRGIN Media customers are urged to check their TV equipment as BBC iPlayer will stop working on select boxes from tomorrow.

The popular streaming service from Wednesday July 23.

Virgin Media shop sign.
A shop sign for Virgin Media in central London
BBC iPlayer logo on a smartphone screen.
The BBC iPlayer logo is displayed on a smartphone screen

Virgin has told customers with its that they will .

The Sun previously to drop support last month.

They said the change only affected a - who have been written to regarding the change.

Households with the older boxes are eligible for a free upgrade to a newer model.

But as of tomorrow, will no longer be able to use iPlayer on them.

MAKING THE SWITCH

Those with V6 and Virgin TV 360 boxes will still be able to access the streaming service as normal.

The platform allows TV fans to catch up on popular BBC shows from to .

A Virgin Media spokesperson previously told The Sun: “We have written directly to the small proportion of customers with a TiVo box, who have used within the past six months, to inform them that their box will not support iPlayer from 23 July.

“As we have previously communicated directly to relevant customers, anyone with a TiVo box is able to upgrade to a newVirginTV 360 box at no extra cost.”

It comes as has become the latest to.

The company says it offer “faster, more reliable and more energy-efficient” 4G and5G.

Customers in should take note, as the 3G network there is due to be switched off on August 4.

It will also affectGiffgaff,SkyMobile andMobilecustomers - as they all use Virgin Media O2’s network.

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