Table of Contents
- Introduction
- Warning Against Fare Increases
- Monitoring Market Conduct
- Advice for Consumers
- Conclusion
The Federal Competition and Consumer Protection Commission (FCCPC) has warned intercity road transport operators to refrain from arbitrary and unjustified fare increases during the current festive travel season, following a rise in consumer complaints from various regions across the country.
In a statement issued by FCCPC spokesperson Ondaje Ijagwu, the Commission recognized that seasonal demand, operational challenges, and other legitimate cost factors can influence transport pricing.
Nevertheless, consumers have the right to receive clear, accurate, and timely information about fares prior to their travel.
The Commission emphasized that any fare adjustments must be communicated transparently and applied equitably.
The FCCPC also pointed out that these complaints are surfacing at a time when there are reports of decreasing pump prices for premium motor spirit in several areas across the nation.
“While fuel costs are just one of many factors that can impact transport fares, increases that are not adequately explained or disclosed raise legitimate consumer protection concerns,” stated the Commission.
Commenting on the situation, the Executive Vice Chairman and Chief Executive Officer of the Commission, Mr. Tunji Bello, mentioned that the FCCPC is closely monitoring market behavior during the festive season and has increased interactions with transport unions, park managers, and operators nationwide.
He clarified that these engagements are preventive and aim to promote responsible pricing practices, voluntary compliance, and orderly market conduct.
Bello noted that price increases are not inherently unlawful. However, actions that exploit consumers or take unfair advantage of heightened seasonal demand may draw regulatory scrutiny under the Federal Competition and Consumer Protection Act (FCCPA) 2018.
He further indicated that practices such as insufficient fare disclosure, coercive behavior, or coordinated pricing strategies among operators that harm consumers will be subject to rigorous regulatory examination. Those found in violation may face severe penalties.
Consumers are encouraged to verify fares before traveling, keep proof of payment, and report any suspected unfair practices to the Commission.
This warning comes as fuel prices have fallen to between N739 and N912 per liter in Abuja and other regions, following the price drop at the Dangote Refinery.
Frequently Asked Questions
What should consumers do if they experience unfair fare increases?
Consumers should verify fares before traveling, keep evidence of their payment, and report any suspected unfair practices to the FCCPC.
Are fare increases during the festive season illegal?
Price increases are not illegal in themselves; however, if they exploit consumers or are not transparently communicated, they may attract regulatory scrutiny.
How is the FCCPC monitoring transport pricing?
The FCCPC is actively monitoring market conduct during the festive season and has engaged with transport unions and operators to encourage responsible pricing practices.


