THE SKYDIVING company where a mum and her instructor plunged to their deaths has announced it has ceased trading - leaving punters hundreds of pounds out of pocket.
, based at Dunkeswell Airfield, near Honiton, , has told customers that the firm is to be put into compulsory liquidation.
The company arranged a tandem parachute jump which went catastrophically wrong, leading to the , 48, and her instructor Adam Harrison, 30, on Friday, June 13.
The pair died in a field .
A is investigating.
In recent weeks the company had stopped answering calls and customers said bookings had been cancelled.
Now Skydive Buzz has sent an email to those customers informing them of its decision.
The letter, sent out on Thursday, July 24, says: “It is with regret that the directors have been required to make the difficult decision to cease operations with immediate effect.
“It is proposed that the company be placed into compulsory liquidation in due course.
“The Official Receiver should be in contact with creditors and customers to provide an update regarding the closure of the company and the proposed liquidation proceedings.”
One customer said she is currently £550 out of pocket after paying for three skydives.
She said: “We have contacted the voucher company that we got them from and because it’s been over two years since we bought the vouchers (because our skydives have been cancelled three times now since 2023) we won’t be getting our back apparently.
“I have always found them very helpful when the sky dives have been cancelled.
“They have always been very accommodating so it’s very frustrating to find out that this is basically now just lost money.”
Another customer said: “We were due to skydive Sunday, July 6 but it was cancelled due to .
“They sent us a link to re-book but they had nothing else available the week we were in Devon.
“We emailed them twice whilst we were there but no reply. Also tried calling once home.
“Then I checked the website and page and noticed it was no longer there.
“Luckily we booked through Virgin who have offered vouchers or a refund so money wise we are ok.”
Other customers include Marie Neal who was due to jump earlier this month having raised thousands of pounds for St Luke’s Hospice in memory of her dad who was struck down with Hodgkin’s Disease and died aged 57.
Prior to receiving the email from the company, she said: “I have a lot of people that have sponsored me and St Luke’s are waiting for their money but Buzz Skydiving seems to have disappeared.”
In the aftermath of the tragedy Skydive Buzz announced its intention to continue.
It says the closure is due to financial reasons alone.
A number of will be lost but the company has not said how many.
In its email the company has offered some advice to those with vouchers.
It says: “It is advisable to contact the voucher company in the first instance (i.e. Virgin, Red Letter Days, Into the Blue, etc) to progress potential refunds.
“Customers paying by credit card may be entitled to a refund through Section 75 of the Consumer Credit Act, subject to certain conditions.
“Customers paying by debit card may be able to request a chargeback through their bank, subject to certain conditions.
“We would like to thank our staff, customers and all involved with Sky Dive Buzz for their support over the years and apologise again that we have been left with little other option but to close.”
Inquests have been opened into of Belinda, who lived in Totnes, and Adam, who lived in , .
Belinda was a participant in the tandem skydive, with Adam as her instructor.
The pair exited the aircraft and began the freefall, the inquest heard.
The parachute did not open as expected and they died of injuries sustained in the fall.
Belinda’s partner Scott Armstrong spoke of his heartbreak after she died.
Scott had bought Belinda the skydive as a “thank you” present, he said, after she let his nine-year-old son move into their home.
Belinda had never jumped from an aircraft before, but was described as an adrenaline junkie who would try anything once.
